Newcastle upon Tyne

Amorino’s new branch in Newcastle is a welcome addition to the city. It had only been open for three weeks when I visited, and already it is living up to the brand’s reputation. I have now been to five Amorino locations across the UK, and one thing stands out immediately: the consistency. From the gelato itself to the friendly, helpful service, every visit feels just as excellent as the last. They seem to hire a particular type of staff who are genuinely welcoming and make the experience even better. The gelato is, without a doubt, some of the best in the world. The flavours and choices are always amazing and it is clear that quality is at the heart of everything they do. I cannot wait for a other opportunity to travel again and visit another branch as I dont have a local one, and enjoy it all over again!

Ashok is very nice. The ice cream he makes is so beautiful, it’s like something created by an artist. It’s amazing. The ice cream tastes great too. I had pistachio ice cream, and i can really taste bits of pistachio in every bite. The chocolate flavor is very rich as well. It’s a really nice shop, and the interior design is excellent too. I highly recommend everyone to come and try it.”

My favourite is the mawardy pistachio gelato!! The ordering system kiosks were quick and easy. Nithin gave me some samples to try beforehand and so I also got to try the fior di latte and coconut. Pistachio was the winner though. I’ve seen Nithin interact with other customers and as a one man band in the shop, he’s very patient and helpful to us and everyone who’s come in! Highly recommend!

I had such a wonderful experience at Amorino Newcastle! The customer service was absolutely outstanding — the staff were warm, welcoming, and genuinely attentive. They took the time to explain the flavors, offered helpful recommendations, and served everything with a smile. It’s rare to find service that makes you feel so valued as a customer. Thank you for making my visit so enjoyable — I’ll definitely be back!

Excellent service! A special thanks to Nithin. He was extremely polite, friendly, and very helpful. He patiently explained all the ice cream flavors and made the experience even better. He truly deserves all the appreciation. Highly recommended!