Cardiff

So the ice-cream itself is lovely, I had chocolate sorbet and coconut. The coconut ice-cream still had bits of coconut in and it was lovely. My cousin had pistachio, and it was also lovely with bits of pistachio in there. Girlfriend had coffee and chocolate, and it was also lovely. Look - the ice-cream is 5/5. You won't be disappointed in the slightest. But £5.90 for a regular size ice cream is on the pricey side - and with value for money, I rate the place 4/5

The gelato is perfect in taste and beautifully decorated! The atmosphere is perfect as a dessert shop too. All staff is very friendly and approachable, especially Yusuf, who approached us and allowed us to try their ice cream. The way he speaks and his welcoming demeanour made us feel very comfortable to try their ice cream and decide our favourite flavour.

Update: I originally rated this Amorino 5 stars, but I've had to reduce th rating after a disappointing recent visit. I went on Tuesday and found that nearly half the Gelato options had sold out, including all the popular flavours we were looking forward to. When I asked, I was told the next time we could get Gelato would be Friday. This feels like poor management and planning, especially for a busy city like Cardiff during a major event like graduation. For a place known for its Gelato, it was really frustrating to walk away empty handed. Original Review: This was my third visit to an Amorino branch, and once again I wasn’t disappointed. I’ve been to the Windsor location many times and still think it offers the best service overall, but Cardiff came very close. With Amorino being a chain, I’ve noticed a real consistency in the quality of their gelato across each branch. It’s simply the best gelato I’ve ever had. I believe that’s because it’s made using traditional Italian methods and authentic ingredients, even though it’s freshly prepared in-store. The service in Cardiff was excellent. The only slight downside was the number of staff. When I visited, it wasn’t particularly busy, but there was only one server working. I imagine on a busier day that could become quite a challenge. That said, one thing I’ve found to be true in every Amorino I’ve visited is that the staff are always incredibly friendly and welcoming. Simply put, I’ll definitely return. I’m glad to have found a branch closer to home that I can visit more often. No other gelato brand comes close.

Easy to use, touch screens to order your ice cream. Alternatively, you can ask the friendly staff and they will provide you with samples to taste the different flavours. Great tasting, smooth gelato. Indoor and outdoor seats so you can sit and enjoy.

Lovely experience. The team was amazing, especially Megha, who warmly welcomed us and invited us to try some popular flavours of icecream. Thank you Megha for the friendly customer service.